This article describes how & when to request a refund for one of our products. This is most useful when you’ve accidentally purchased the HTML Web Template version of a product while you were looking to purchase the WordPress version of that product.
As of May 2016, the Envato Marketplace has rolled out a new “Request Refund Form”. Please issue your refund request using the form found in the link below:
Before filing refund request, be sure that you are eligible to get a refund. You can read on following article how and when you can get a refund.