Using the Help Center

When you can Request a Refund

44 views August 10, 2016 August 15, 2016 Chimp Group 0

This article describes how & when to request a refund for one of our products. This is most useful when you’ve accidentally purchased the HTML Web Template version of a product while you were looking to purchase the WordPress version of that product.

As of May 2016, the Envato Marketplace has rolled out a new “Request Refund Form”. Please issue your refund request using the form found in the link below:

Envato Market – Request a Refund →

Before filing refund request, be sure that you are eligible to get a refund. You can read on following article how and when you can get a refund.

Customer Refund policy

Thank you :)