Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.


We are available to help you!

  • Monday to Friday 05:00 am to 02:00 pm
  • Monday to Friday 12:00 am to 09:00 am
  • Monday to Friday 03:00 pm to 12:00 am
  • Monday to Friday 10:00 pm to 07:00 am
  • Monday to Friday 09:30 am to 06:30 pm

and aim to moderate all ticket within 24 hours. Late and weekend requests will be replied on next working day.

Open A New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open a New Ticket

Check Ticket Status


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

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